IT service Norderstedt

IT service in Norderstedt – on site and remote.

I look after the IT of self-employed professionals, practices and small businesses in Norderstedt: network and Wi-Fi, servers and NAS, backup, remote access and ongoing support. Anbridge is a one-person business – you always speak to me directly.

On site

On site in Norderstedt – no travel costs.

Travel within Norderstedt is free. Many issues can also be solved remotely – without an on-site appointment. Outside Norderstedt, for example in Hamburg, travel is by arrangement.

IT support in Hamburg
  • Free 15-minute initial call via WhatsApp, phone or video
  • Reply within 4 business hours (Mon–Fri, 9 am–5 pm)
  • One direct contact – no ticket ping-pong
  • No contract needed: you only pay for the time actually needed
Prices

Prices for IT service in Norderstedt.

You know in advance what to expect. I offer ongoing support individually after a short review.

Remote support

€69per hour

Fast help over a secure remote connection – no travel, no waiting for an on-site visit.

  • Troubleshooting for PC, Mac and network
  • Setting up email, software and updates
  • For Windows, macOS and common office software

On-site service

€89per hour

When hardware, cabling or routers need to be set up at your premises.

  • Free travel within Norderstedt
  • Travel outside Norderstedt by arrangement
  • Setting up routers, Wi-Fi, NAS and workstations

Reply via WhatsApp or email within 4 business hours (Mon–Fri, 9 am–5 pm).

Billing: a minimum of half an hour, then 15-minute increments – you only pay for the time actually needed.

Final prices – in accordance with § 19 UStG (German small business regulation), no VAT is charged.

Ongoing support: Managed IT
FAQ

Questions about IT service in Norderstedt.

How much does IT service in Norderstedt cost?

Remote support costs €69 per hour, on-site service €89 per hour, the IT check for small offices €179 (fixed price). I bill a minimum of half an hour, then in 15-minute increments. Travel within Norderstedt is free. All prices are final prices – in accordance with § 19 UStG (German small business regulation), no VAT is charged.

How quickly will you get back to me?

I reply within 4 business hours (Mon–Fri, 9 am–5 pm, excluding public holidays) – fastest via WhatsApp or by phone at +49 1556 6283194. A reply means a response with the next steps – not that the problem is already solved within that time.

Do I have to sign a contract?

No. You can book me for individual jobs and only pay for the time actually needed. If you want ongoing support, you can additionally agree on Managed IT – we then define the scope and tasks together in writing.

What happens when you are on holiday or ill?

Anbridge is a one-person business – I say that openly. I announce holidays in good time and inform existing customers in advance; the 4-hour reply time does not apply during that period. In case of illness and in urgent emergencies, I help as quickly as possible but cannot promise a fixed response time. I document your IT environment clearly and provide the documentation to you on request.

IT problem in Norderstedt? Let’s talk briefly.

In a free 15-minute initial call via WhatsApp, phone or video, I’ll work out with you what needs to be done.

Reply via WhatsApp or phone within 4 business hours (Mon–Fri, 9 am–5 pm).