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IT support in Norderstedt and Hamburg

Your IT. Reliably looked after.

We plan, support and optimise your IT infrastructure – from stable networks and secure servers to ongoing IT support for self-employed professionals, practices and small businesses in Norderstedt and Hamburg.

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  • Free 15-minute initial call
  • Reply within 4 business hours
Schematic network overviewExample infrastructure of a small business: internet connection, firewall, core switch, server, backup, access switch with workstations and Wi-Fi access points.network-overview · site-01monitoredbackup Internet / WAN isp-router Firewall fw-01 · ruleset Core switch sw-core-01 · vlan 10/20/30 Server srv-01 · files Backup nas-bkp-01 Access switch sw-acc-01 Wi-Fi ap-01/02 Off-site backup offsite-copy · encrypted workstations ws-01…nguest-wifiisolatedschematic · example environment
network-overviewmonitored Internet / WAN isp-router Firewall fw-01 Core switch sw-core-01 Server srv-01 Access switch sw-acc-01 Backup nas-bkp-01 Wi-Fi ap-01/02 schematic view
  • Remote support €69/hour
  • On site €89/hour
  • IT check €179 fixed price
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Final prices – in accordance with § 19 UStG, no VAT is charged. Private customers are welcome too.

Services

Our services at a glance.

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Sound familiar?

Typical office IT problems – and how we help.

Most requests from small offices come down to a few recurring topics. Perhaps yours is among them.

  • The office Wi-Fi keeps dropping out.

    We check coverage, position routers and access points properly and separate the guest network from the business network.

  • The printer or scanner is playing up.

    We get printers, scanners and scan-to-email working again – remotely or on site.

  • A new employee needs a laptop and accounts.

    We set up the device, email, software and permissions – ready for the first working day.

  • Backup – when was it last tested?

    We check whether your backup is complete and can actually be restored when it matters.

  • Email and Microsoft 365 are a mess.

    We sort out mailboxes, licences and sharing and set everything up consistently on all devices.

  • No access to the office from home.

    We set up secure VPN access – to files and applications in the office, from your home office too.

Is your issue on the list – or something else entirely?

In the free 15-minute initial call via WhatsApp, phone or video, we work out what needs to be done.

Arrange an initial call WhatsApp
Managed IT

Ongoing care instead of help only when something breaks.

With managed IT, we keep a regular eye on your systems and take care of maintenance and technical support.

The exact scope depends on the service package agreed.

More about managed IT
Your benefitsdepending on package
Proactive monitoring
Earlier detection of technical issues
Regular maintenance
Remote support and troubleshooting
Backup monitoring
A dedicated technical contact
How it works

Well-supported IT in three steps.

  1. Step 01

    Understand your IT

    Review of your existing infrastructure and requirements.

  2. Step 02

    Implement solutions

    Planning, setup and optimisation.

  3. Step 03

    Look after your IT

    Ongoing maintenance, monitoring and support as agreed.

What working with us is like

  • Clear advice without unnecessary complexity.

  • Solutions sized to your actual business.

  • Transparent scope of services.

  • Long-term support rather than one-off fixes.

Let’s talk about your IT.

Whether it’s new infrastructure, recurring IT problems or the need for dependable support – together we’ll work out what you need.

Free 15-minute initial call via WhatsApp, phone or video. Reply via WhatsApp or email within 4 business hours (Mon–Fri, 9 am–5 pm).

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